National's consulting team provides a client defined needs analysis of their operation, service and/or culture. This is done using a proprietary process developed over 20 years of working with credit unions. The analysis can yield and stimulate ideas to improve interactions with providers, members, and staff. In addition we have insights that will help manage risks. We strive to help our clients improve internal processes and work flow that improve efficiencies and productivity.
Consulting Services we offer our clients:
- Product & Services Assessment
- Organizational Analysis
- Process improvement
- Member Surveys & Focus Groups
- Risk Management and Insurance Program Evaluation
- Retreat & Planning Facilitation
- Training & Development - Coaching, Sales, Service